Program Manager
Intelsat, posted 47 days ago in Research.
- Location: Bethesda, Maryland, United States of America
- Code: 1595
- Employment Type: Full-time
- Education level required: Bachelors
- Years of experience required: 3
- Amount of travel required: None
Description
Position Summary
The purpose of this position is to provide project management support to spacecraft specific programs from concept through proposal, contract execution, and finally through end of operational lifetime. The incumbent will support proposal generation for both spacecraft payload and complex communications networks during pre-sales phase and will ensure customer and operational support requirement are met during the construction phase. During the operations phase, he/she will be responsible for the successful achievement of all program requirements within cost, schedule and technical constraints as well as customer communications and customer satisfaction.
Requirements
Minimum Requirements
1. Oversees operations phase of spacecraft programs, ensuring
successful delivery of all program requirements within cost, schedule
and technical constraints.
2. Ensures that written program requirements encompass delivery of
all service levels including: payload reconfigurations, assurance of
service availability, communications systems monitoring measurements,
payload telemetry data access, service outage and spacecraft anomaly
resolution, monthly reports, program reviews and schedule updates
3. Achieves customer satisfaction through transparent and frequent
communication, on-time delivery of service and timely resolution of all
issues on a proactive basis.
4. Resolves customer outages or technical issues as primary escalation
interface for Intelsat Secure Operations Center (ISOC) and customer
until the problem is resolved.
5. Serves as the lead point of contact for customer implementations,
providing coordination of technical resources with Intelsat General
Corporation and within other Intelsat groups to deliver service.
6. Interfaces directly with customers and vendors as the company’s lead point-of-contact for all program activities.
7. Manages TT&C contracts.
Participates in customer requirements definition for new shared or
hosted payloads. Supports contract negotiations covering operations
planning. Participates in SRR, PDR, and CDR reviews during design and
construction phase.
During operations phase, produces accurate and timely program status
reports and presentations that include financial and programmatic
performance to senior management. Supports sales and business
development teams during large or complex proposal efforts with
development of project plan, risk identification and mitigation plans,
vendor cost quotes, and selected proposal text.
Identifies systemic issues with customer networks and provide
recommendations for solutions based on customer interaction. Oversees
and participate in quality control evaluations for equipment and
service performance improvements. Participates in negotiations with
customers, contractors, and vendors to ensure program oversight and
continuity of contractual obligations.
Preferred Qualifications
- Bachelor’s Degree in Physics, Engineering, or Math required, with at
- ast three years of experience in technical project management,
- acecraft programs or related work.
- PMI Certification is desirable.
- Experience in spacecraft design, construction or operations required.
- Ability to obtain Top Secret clearance required -- current clearance desired.
- Satellite communications background with program or project management responsibilities is desirable.
- UHF Satcom experience desirable.
Additional Information
Please apply for this position at thet Intelsat website!
About Intelsat
Intelsat is the largest provider of fixed satellite services (FSS) worldwide and is the leading provider of these services to each of the media, network services and telecom and government customer sectors, enabling people and businesses everywhere constant access to information and entertainment. Intelsat offers customers a greater business potential by providing them access to unrivaled resources with ease of business and peace of mind. Our services are utilized by an extensive customer base, including some of the world's leading media and communications companies, multinational corporations, Internet service providers and government/military organizations. Real-time, constant communication with people anywhere in the world is closer, by far.
Contact Information
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