Senior Operation Systems Support Engineer

Intelsat, posted 43 days ago in Engineering.

Description

Position Summary

This position will be responsible for implementing and maintaining the approved NMS/OSS strategy in an ongoing basis, including but not limited to user training, user requirements for enhancements of current and future toolsets, NMS utilization reporting requirements such as Infovista and Cacti, NMS change control, and level 2 Operations' support for selected Operations' systems such as VECS (occasional use RF access system) and Glowlink carrier management system, Netcracker, and Element Management Systems (EMS).  This position will also coordinate all internal and external functions/parties, serve as the primary point-of-contact in coordinating design projects and schedules as required, provide Level 3 ongoing support and maintenance, participate in On-Call activities and provide technical resolutions for escalated operational issues.

Requirements

Minimum Requirements

Bachelor's Degree in Computer Science, Electrical Engineering or Electronics Engineering Technology required, with at least 3 years of hands-on experience; directly related experience may be substitued on a year-for-year basis for the educational requirement.

• Must possess strong knowledge of protocols SNMPv1, SNMPv2, (and
• sociated MIB structure) RMONv1, and RMONv2 protocols as well as a
• rong understanding of terrestrial and satellite networking components
• .e. Optical, WAN and LAN technologies like Sonet, ATM, Ethernet,
• dems, RF etc.).
• Medium to strong level knowledge in at least two (2) of the following:
• twork Management Systems (NMS) SMARTS InCharge and Cisco VAMS;
• ement Management Systems (EMS) such as T:DAX T:NMS, New Point, SED,
• owlink, and Cisco CiscoWorks; Performance Management Systems such as
• fovista and Cacti; Ticketing Systems such as Remedy and Clarify; 
• ventory Management Systems such as Netcracker.
• Extensive experience administering Linux/Unix and Windows Operating Systems.
• Expert level experience designing, implementing, configuring, and administering Network Management systems
• Experience in an operations environment, installing or maintaining NOC
• pport systems and customizing systems for specific environment, with
• rking knowledge of frameworks for FCAPS, eTom, NGOSS, and TMF.
• Strong leadership, organization and planning skills required, including
• ll developed analytical skills and the ability to develop and
• nipulate spreadsheets
• Strong command of the English language required; ability to speak other languages a significant plus.
• Must be able and willing to travel domestically and internationally -- around 20% of time may be spent traveling.  

Additional Information

To apply for this position, please visit the Intesat website and apply online!

About Intelsat

Intelsat is the largest provider of fixed satellite services (FSS) worldwide and is the leading provider of these services to each of the media, network services and telecom and government customer sectors, enabling people and businesses everywhere constant access to information and entertainment. Intelsat offers customers a greater business potential by providing them access to unrivaled resources with ease of business and peace of mind. Our services are utilized by an extensive customer base, including some of the world's leading media and communications companies, multinational corporations, Internet service providers and government/military organizations. Real-time, constant communication with people anywhere in the world is closer, by far.

Contact Information